Quality Assurance Coordinator — Western University

Quality Assurance Coordinator
Reference: 26630
Location: UWO Main Campus,
Faculty/Unit: VP Research – Western Research
Department: Research Ethics
Employee Group: PMA ‐ Professional and Managerial Association
Appointment Type/Status: Continuing/Regular Full‐Time
Classification & Regular Hours
Hours per Week: 35
Salary Grade: 13

Western Research is currently seeking applicants to the position of Quality Assurance Coordinator.  This is a full-time continuing opportunity. The posting will receive applications until June 24, 2022.  Applications will be received through the Working at Western website: https://www.uwo.ca/hr/working/staff/index.html .  The posting ID is #26630.

About Western
With an international reputation for success, Western ranks as one of Canada’s top research‐intensive
universities. Our research excellence expands knowledge and drives discovery with real‐world
application. Western also provides an exceptional employment experience, offering competitive
salaries, a wide range of employment opportunities and one of Canada’s most beautiful campuses.

About Us
Western Research provides strategic and administrative support to foster a culture of research
excellence that enhances Western University’s profile on the global stage. We support our scholars
through collaboration, communication, and service. Western Research supports a broad definition of
research, including discovery, innovation, creativity, and artistic works.
The role of the Research Ethics and Compliance Office (RECO) is to ensure that the University adheres to
research‐related ethical and regulatory compliance requirements so that all Western University’s
researchers and trainees can conduct their work in an ethical, safe and responsible environment.

Western University is committed to ensuring the highest standards of ethical conduct in every aspect of
research. The Quality Assurance Coordinator will support the development and implementation of a
post‐approval monitoring and quality assurance program within Western Research, focused on
providing review of ongoing research, education, guidance, and support to research staff across campus
conducting research involving human participants. The role will conduct on‐site quality assurance
reviews on ongoing research studies at Western to ensure that compliance is maintained with internal
and external policies, procedures, guidelines, and regulations. The Coordinator will review research
documents, provide guidance on corrective and preventative measures to ensure compliance, prepare
reports on findings and provide education.

‐ Undergraduate Degree in a health science or relevant discipline
‐ Tri‐Council Policy Statement (TCPS2): Ethical Conduct for Research Involving Humans (CORE tutorial)
‐ Certificate/Diploma in a related field (e.g. Clinical Trials Management, Certification Program for
Clinical Research Professionals) is preferred
‐ 3 years’ experience in clinical research conduct administration
‐ 3 years’ experience reviewing/assessing research documentation
‐ Experience with Health Canada Clinical Trial Applications is preferred
‐ Experience with research ethics boards and Health Canada would be an asset
‐ Experience in both quantitative and qualitative research studies is preferred
Knowledge, Skills & Abilities:
‐ Ability to work independently and effectively as a member of the team to achieve department goals
‐ Knowledge of legislation, regulations, standards and guidelines relevant to research (e.g., TCPS2)
‐ Knowledge of Canadian and US regulatory requirements for clinical research (e.g. Health Canada, US
Food and Drug Administration, International Council for Harmonization of Technical Requirements for
Pharmaceuticals for Human Use (ICH), Good Clinical Practice (GCP))
‐ Knowledge of best practices for assessing, developing and implementing new processes and
‐ In‐depth knowledge of Tri‐Agency policies, procedures and guidelines
‐ Verbal communication skills to clearly express ideas in an objective manner, and adapt
communication style to suit the situation and audience
‐ Ability to develop and implement quality assurance systems in a university or clinical research setting
‐ Ability to work in a manner that models best practices in confidentiality standards
‐ Ability to apply creativity, innovation and resourcefulness to daily work
‐ Ability to remain highly motivated, resilient, innovative, and collaborative when faced with challenges
‐ Attention to detail with an ability to retrieve, analyze and synthesize sizable amounts of data, while
ensuring that information is accurate and comprehensive
‐ A well‐defined sense of diplomacy, including solid negotiation and conflict resolution skills
‐ Ability to multi‐task and maintain an organized and effective personal work environment
‐ Capacity to consider issues from the perspective of others
‐ Intermediate computer skills in Microsoft Office Suite
‐ Proven ability and natural inclination to develop relationships by interacting with people in a
professional, respectful and diplomatic manner
‐ Familiarity with University policies and procedures preferred

Western Values Diversity
The University invites applications from all qualified individuals. Western is committed to employment
equity and diversity in the workplace and welcomes applications from women, members of racialized
groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual
orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If
you require accommodations for interviews or other meetings, please contact Human Resources at
hrhelp@uwo.ca or phone 519‐661‐2194.

Please Note:
Effective September 7, 2021, all employees and visitors to campus are required to comply with
Western’s COVID‐19 Vaccination Policy.
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.